Please note: Crystal properties are listed for information purposes only and are not intended to replace medical treatment. Always consult a physician for proper medical treatment.
Please be reminded that due to light effects and monitor’s brightness/contrast settings etc, the color tone of the website’s photo and the actual item could be slightly different.
Due to the manual measurement and different measurement methods, the actual size could be slightly different.
If you get the one with “crack” on the surface,called “ice crack”, this is normal for all crystal,and some may have the “cotton fibre”,it is not very clear. If you mind this, Please don’t place orders.
Please kindly leave good feedback to us if you like our items.
We guarantee your 100% satisfaction with our specimens and service.
If you are not satisfied with the item upon receipt, please be sure to contact us first!
Return is acceptable if the item is in its original condition . Return should be made within 30 days after the buyer receives the item at the buyer’s expense. Refund for the item excluding the shipping cost and insurance will be issued within 1 business day after I receive the item back.
We’ll also refund shipping and handling and pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.)
Customers satisfaction is very important to us! If you have any problem or question, please tell us your problem in time. And we will do our best to solve the problem and give you a satisfying answer.
If you are satisfied with your purchase, please leave us a positive feedback. After receiving the feedback, we will do the same for you. We both benefits from the positive feedback. Thanks a lot.
Please do not leave a negative feedback before contact me. (leaving negative feedback can’t solve the problem). Kindly inform us,We will strive to fulfill bidders satisfaction.